4.Performance Measures and Targets
Table 2.1 - Performance Measures & Targets

    0-5 years 5-10 years 10-20 years Issues
User satisfaction
70% user satisfaction with all transport modes 80% user satisfaction with all transport modes 85% user satisfaction with all transport modes How to measure?
What are reasons for dissatisfaction?
Vehicle Security   Resistance to attack
Door locks ,storage area, alarm systems 5 minutes.
Immobilisers 20 minutes.
Window glass 2 minutes
  Avoid moving crime focus from the vehicle to the individual
Noise Road traffic reduction of 3 dBA from 1998 levels Road traffic reduction of 4 dBA from 1998 levels Road traffic reduction of 6 dBA from 1998 levels. Homologated noise reduction of 4dBA and 8dBA respectively for light and heavy vehicles Maintain noise characteristics over vehicle life.
Customer Expectation   Top of range technologies in entry level vehicles e.g. collision avoidance   Rapid development of low cost systems.
Perceived value of environment, safety technologies
Freedom of customer choice.
  24 months for completely new.
18 months for significant carry-over
Significant reduction in number of late engineering changes
18 months for completely new.
12 months for significant carry-over.
35% reduction in new vehicle development cost cf. 2000.
   
  Manufacturing:
30% increase in ROI
Order to delivery of bespoke vehicle 3 days, significant quality improvement.
Need for low investment vehicle programmes 10 – 50 kpa
   
  Goods vehicle: 7 year/2Mkm life. 7 hrs/y maintenance     Safety and environmental impact higher priority than vehicle cost.
  15 year/240 k km vehicle lifetime with emissions compliance     Long vehicle life mitigates against rapid take-up of new technology.
Modular incremental development capability?

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